Privacy Policy

Last Updated: December 19, 2025

1. Who We Are

Our website address is: https://rolandandeddy.com. We are a luxury real estate team specializing in high-net-worth residential transactions in Miami and Coral Gables. Your privacy is paramount to our business operations.

2. Information We Collect & Why

We collect personal information to provide elite real estate services, including:

Contact Data: Name, email address, and phone number collected via lead forms and contact pages to respond to inquiries about $5M+ listings.
Lead Form Data: When you submit a lead form through Google Ads or our website, we collect your specific property interests and timeframe to provide curated property brochures and private tour availability.
Technical Data: IP address, browser type, and device identifiers to ensure website security and optimize the browsing experience for luxury inventory.

3. Cookies & Tracking Technologies

We use cookies to enhance your experience:

Functionality: To remember your property search preferences and saved listings.
Analytics: We use tools like Google Analytics to understand how visitors interact with our luxury portfolios.
Advertising: We use tracking pixels (e.g., Google Ads) to show relevant luxury listings to users who have previously visited our site. You can opt out of Google’s use of cookies by visiting Google’s Ad Settings.

4. Who We Share Your Data With

We do not sell your personal information to third parties. We only share data with:

Service Providers: Trusted partners who assist in our business operations (e.g., CRM systems, email marketing platforms) under strict confidentiality agreements.
Professional Advisors: Such as lawyers or bankers, only when necessary for a specific real estate transaction.
Legal Requirements: When required by law or to protect the rights and safety of our clients and brand.

5. How Long We Retain Your Data

Lead Information: We retain contact information for as long as necessary to provide real estate services or until you request deletion.
Comments: If you leave a comment, the comment and its metadata are retained indefinitely for automated spam detection and moderation.

6. Your Rights Over Your Data

In accordance with global and local privacy standards (including GDPR and CCPA principles), you have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we update or correct inaccurate information.
Erasure: Request that we delete your personal data, subject to legal or administrative retention requirements.
Opt-Out: Unsubscribe from marketing communications at any time via the “unsubscribe” link in our emails.

7. Data Security

We implement professional-grade security measures, including encryption and secure server protocols, to protect your sensitive information from unauthorized access or disclosure.

8. Contact Information

For any privacy-related inquiries or to exercise your data rights, please contact us at: Roland & Eddy ONE Sotheby’s International Realty Email: info(at)RolandandEddy(dotted)com | Phone: 786.286.4344

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